Collaborative Planning, Forecasting And Replenishment
At Knowhow, we offer a comprehensive Collaborative Planning Forecasting and Replenishment (CPFR) package that streamlines collaboration between suppliers and customers. Our package includes supplier and customer segmentation through triangle analysis, a blueprint of existing collaboration levels, implementation of the full CPFR process, and development of CPFR phases and a Scorecard. Additionally, we offer a best-fit system requirement process for clients looking to invest in an ERP software to automate their CPFR processes. Partner with Knowhow today to gain valuable insights and optimize your supplier and customer relationships.
| Sections | Explanation |
| Supplier / Customer Segmentation Strategy | At Knowhow, we use a pragmatic and theoretically validated segmentation process to analyze and classify our clients’ suppliers and customers. This process allows us to set benchmarks and structure them into classes, enabling our clients to develop short-, mid-, and long-term strategies based on the segmentations developed. Our segmentation process considers multiple criteria, including business share %, operational capacity, IT power, manpower, and vision, to provide a comprehensive and accurate classification of suppliers. |
| Blueprint of Collaboration Relations | At Knowhow, we provide an in-depth collaboration analysis service that focuses on observing, reviewing, and analyzing our clients’ existing collaboration relations. Our process includes a special focus on collaboration levels, investigating actions taken based on business needs and collaboration level. Based on our analysis, we report and present the pros and cons of the present process, along with areas of improvement required based on industry and business standard benchmarks. |
| CPFR | CPFR is a powerful business practice that facilitates collaboration between partners in terms of planning and fulfilling customer demand. It serves as a bridge between partners’ sales and marketing operations, improving product availability and reducing inventory and delivery costs. At Knowhow, we implement CPFR through four key phases: Strategy & Planning, Demand & Supply Management, Execution, and Analysis. For optimal results, CPFR should be implemented at the customer level, offering benefits such as enhanced availability, improved delivery, reduced inventory and operations costs, and increased customer satisfaction. |
| Strategy & Planning | The Strategy & Planning phase of CPFR is designed to establish baseline rules for collaboration and select product or product-groups for merchandizing. This is achieved by developing a joint business plan for a specific period in collaboration with our partners. Our process ensures that both parties are aligned on goals, objectives, and expectations, setting the foundation for a successful collaboration. |
| Demand & Supply Management | The Demand & Supply Management phase is designed to optimize forecasting and shipment requirements through the sharing of Point-of-Sales (POS) data and other additional sources. This collaborative approach ensures that our clients’ demand requirements are accurately forecasted and fulfilled, minimizing inventory costs and maximizing product availability. |
| Execution | The Execution phase is designed to streamline order processing, delivery planning, and inventory management. This involves setting orders, sharing delivery plans, and considering the number of products in stock and on retail shelves. Our collaborative approach ensures that our clients’ operations are optimized for efficiency and product availability. We also record sales and facilitate payment processing for a seamless end-to-end process. |
| Analysis | The Analysis phase is designed to track the joint business plan and compare it with the execution progress made. We then aggregate the results to measure performance parameters and share our insights with our clients. Our collaborative approach enables us to continuously improve the previously developed plan and enhance collaboration with our partners. |
| CPFR scorecard | We develop a customized CPFR scorecard based on the baseline of CPFR developed for our clients and their partner customers. Our scorecard is designed to track performance and enable quick action through the CPFR process. We work collaboratively with our clients and their partners to ensure that the scorecard is developed based on their joint goals and objectives. |
| CPFR Workshop | We offer 2 to 5 day workshops for our clients to teach them about CPFR processes, and the usage of toolkits developed by our team. Our collaborative approach ensures that our clients’ employees are equipped with the knowledge and skills to effectively implement the CPFR process. We also provide guidelines to support their ongoing development and success. |
| ERP Software & Implementation | We understand that our clients need to standardize and automate their collaboration processes to stay competitive in today’s market. That’s why we offer a best-fit system requirement process to meet their needs at an optimal level. Our team of experts work collaboratively with our clients to identify the right solution and lead the implementation of the software. |